Shipping & returns

UK mainland standard delivery (2–3 working days): £6.95, free on orders over £75. Next working day (order by 1pm, Monday to Friday): £9.95. Scottish Highlands & Islands, Northern Ireland and offshore islands (3–5 working days): £14.95. Pallet delivery is available for wholesale and trade orders.

You'll receive tracking details by email as soon as your order is dispatched.

You can cancel your order and return unopened items within 14 days of delivery. Request a return from your account or contact us. For hygiene and safety reasons we can't accept opened chemicals or unsealed hygiene products unless they are faulty.

If an item arrives damaged or faulty, contact us within 48 hours with a photo and we'll replace or refund it. Refunds go back to your original payment method within 14 days of us receiving the return.